Privacy Policy

Last updated: October 2026

This policy describes how Acidwide Restoration ("we", "us") handles information when you browse acidwide.garden, use the phone number shown on it or send in a request form. It is a general template and is not legal advice.

Details You Give Us

When you fill out a form or phone in, we may collect your name, phone number, email address, location and a description of the water damage you are dealing with.

Details Collected Automatically

Our website may also record technical data as you use it. Examples include your IP address, browser type, device type, the pages you view and the date and time of your visit.

Calls to the number on this website may be tracked. Some may be recorded. We do this for quality checks and billing.

What We Use It For

We use the information to:

• Match you with an independent water damage restoration provider that serves your area
• Send your request details to that provider so they can contact you
• Answer your questions and messages
• Measure how the website and phone lines are used
• Make the website and the service better
• Meet legal duties and stop fraud or misuse

Who Receives It

Acidwide Restoration is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. This lets them reach you about your request. Each of them is a separate business with its own privacy practices.

We may also share data with companies that help run our website and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws, however, treat sharing data with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. Blocking them may change how parts of the site behave.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete the personal information we hold, or opt out of some sharing. To make a request, email contact@acidwide.garden. We may ask you to confirm who you are before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is fully secure, though. We keep information only as long as the purposes above require, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Contact

Questions about this policy? Email contact@acidwide.garden.